Service 05
AICHATBOTS
A chatbot that actually knows your business — trained on your services, your policies and your prices, answering the questions your team gets asked twenty times a week. It handles the repetitive ones day and night, and hands anything unusual to a person rather than guessing.
Perfect for: Businesses answering the same handful of questions all day, or losing enquiries outside office hours.
Free consultation. A reply within one business day.
What's included
- Trained on your services, policies and the way you actually answer
- Answers on your website, day or night
- Qualifying questions asked before an enquiry reaches you
- Clear handoff to a person for anything it should not answer
- A record of what people are actually asking
- Kept current as your business changes
How it goes
01
Collect the real questions
We start from what customers actually ask — your inbox, your calls, your team — not a generic FAQ.
02
Train and constrain
We teach it your answers and set the boundaries: what it can say, what it must not, and when to fetch a human.
03
Watch and tighten
We read the first weeks of real conversations closely and fix the gaps, because that is where they show up.
Often paired with
Common questions
A chatbot answers; an agent acts. This one can tell a customer your lead times and capture their details. If you want software that also checks the calendar, books the slot and updates your CRM, that is an AI agent — and it is a different build.
It answers from your material, and we build it to say it does not know and pass to a person rather than guess. That behaviour is set deliberately — a confident wrong answer costs more than no answer, and any vendor who will not discuss this is worth avoiding.
They hate bad ones — endless menus, no way to reach a person, wrong answers. They are fine with a fast, correct answer at 9pm. The escalation path is what separates the two, which is why we build it first.
Your real answers. The build is mostly a conversation about how you actually respond to things, which is why it tends to be quicker than people expect.
Next Step
What could you stop doing by hand?
A free consultation — we'll look at where your team's time actually goes and show you exactly what we'd automate first. No pressure, no jargon.
Free consultation · a reply within one business day · no pressure, no jargon